I got these points from an article in Fortune magazine, which apparently doesn’t exist for free online; otherwise I’d link to it. EDIT: the article is available online now.
- Every project must have a DRI: Directly Responsible Individual. They are the final authority on the project.
- Treat every project as if it will be presented to the CEO. Make that presentation successful.
- The difference between a janitor and a VP is responsibility. If the trash doesn’t go out and the janitor says it’s because the locks were changed, that’s acceptable. For a VP, there is no excuse. You either get the job done or you don’t.
I like the third point, but it isn’t fair to janitors: there are no “janitor” jobs, just janitor people. Be a VP, even if you have a janitor job.